Terms And Conditions

Packages Cancellation Policy

More than 16 to 30 Days 50% of the
Package Cost. Less than 15 Days or No
Show : No Refunds. Helicopter Ticket non
refundable
In case of any natural calamities, it is mandatory to inform to the Hotel Authority and Royals
Services regarding the same.

The meal plan for your selected booking includes Breakfast and Dinner. The primary
guest checking in to the hotel must be at least 18 years of age. Children accompanying
adults must be between 1 to12 years. It is mandatory for guests to present valid photo
identification at the time of check in. The inclusion of 'extra bed' with a booking is
facilitated with a folding cot or a mattress as an extra bed. Early check in or late check
out is subject to availability and may be chargeable by the hotel. The standard check in
time is 12PM local time and the standard check out time is 12PM local time. After
booking you will be sent an email confirmation with hotel phone number. You can
contact the hotel directly for early check in or late checkout. The room tariff includes all
taxes unless specifically mentioned. The amount paid for the room does not include
charges for optional services and facilities (such as room service, mini bar, snacks or
telephone calls). These will be charged at the time of check out. The hotel reserves the
right of admission. Accommodation can be denied to guests posing as a 'couple' if
suitable proof of identification is not presented at check in. Royals Services will not be
responsible for any check in denied by the hotel due to the aforesaid reason. The hotel
reserves the right of admission for local residents.
Accommodation can be denied to guests residing in the same city. Royals
Services will not be responsible for any check in denied by the hotel due to the
aforesaid reason.

Helicopter Terms and Conditions:
 Each person is allowed to carry only one single bag with maximum 5 Kg
weight in the Helicopter.
 Royals Services Aviation travel bags will be provided. Therefore, we
discourage bringing too much luggage. In case, if you have any extra
luggage you can keep it at the Hotel cloak room.
 Children above the age of 2 year will be considered full ticket.
 There is no provision of concession ticket to children or senior citizens.
 Full amount has to be deposited within 30 days ahead of the Journey.
 In case the Char Dham Yatra is delayed due to bad weather or any other
unforeseen reasons, The Journey will be conducted on the next
available date or the unutilized part of the journey (Rs.20,000/- Dham
for each customer) will be refunded.
 In Case of Rescheduling The Journey From The Customer’s Side The
Booking Will Be Treated As Cancelled And A Fresh Booking is Required

Which is Subject to Availability of Seats.
 Cancelation can be done at least 15 days before the date of journey.
 If the booking is cancelled before 20 Days 50% of the amount will be
refunded.
 If the booking is cancelled before 15 Days 25% of the amount will be
refunded.
 All extras (food, beverages and any other services) ordered by the
customer will be on their expense.
 Any meals, services not utilized, partly utilized are non-refundable.
 The pilgrims have to stick to the Itinerary.
 The Company Has The Right To Change The Itinerary In The Event Of
Adverse Weather Condition Or Any Unforeseen Circumstances Which Is
Beyond Our Control.
 The Customer Has To Bear The Proportionate Tour Cost In Case Of
Extended Stay Or Travelling Due To Any Unforeseen Reason.
 The Company Will Not Be Responsible For Any Change in the Itinerary
Due To Natural Calamity Or Unforeseen Reasons.
Guidelines For Passengers:
 Pilgrims need to carry only handbags as suitcases cannot be carried
in the helicopter. We encourage using Royals Services travel bag.
 All temples in chardham are located at high altitude areas. Pilgrims
are advised to carry a small oxygen bottle with them as a
precaution. It is available at medical shops.
 In respect of covid-19, all necessary measures issued by the state
& central governments would have to be adhered by all the
pilgrims for their own as well other safety & health.
 Fitness: all pilgrims should be physically fit. It is better to do
some jogging and other light exercise as you prepare for this
journey.
 In these locations the temperature will fall to 10 degree Celsius
or less at night. Therefore, pilgrims are advised to carry woolen
clothes.
 Photography: still cameras/ portable video cameras are
allowed in Himalayan ranges but not inside the temple. Please
do not attempt to take pictures inside the temples.
 Communication: although all private mobile phones have
coverage, BSNL/Jio network service mobile is better in most of
the places.